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Jobs | Gemma Communication

Working Here

Working Here logo

We are looking for passionate, high-energy, business-oriented, professional employees to help us achieve continued success.

If you are interested in a fast-paced, customer-service focused, learning environment, please take a look at our current career opportunities and apply now!

Toronto Opportunities

Gemma Communications, a Canadian owned company, is designed to help clients provide professional, seamless customer experience across multiple sectors and through multiple channels. For over 15 years, Gemma specializes in inbound/outbound sales and customer service solutions and is fully operational in English and in French.
Due to business growth, we are currently hiring full-time Call Centre Agents to join our team of experts today!

  • Do you care about customer service and providing outstanding service to clients?
  • Are you interested to turn your job into an exciting career where you can develop your skills and receive amazing promotion from within opportunities?
  • Do you enjoy working with people in a faced paced, professional environment?
  • Do you have excellent communication and great phone etiquette?
  • Are you enthusiastic and ambitious and do you possess a positive “can do” attitude?
  • Do you have good computer and keyboarding skills?
If Yes, please send us your resume and cover letter indicating why this role appeals to you. You can either e-mail us at career@gemmacom.com or apply directly on our website, www.gemmacom.com.
We offer competitive wages, fully-paid training, and great career growth opportunities! We are conveniently located on the TTC Subway Line (Lawrence West Stop) and offer free parking.

Apply Now

Culture Icon

Our Culture

At Gemma, our employees are instrumental to our success. That’s why our corporate culture is based on the principles of respect, dignity, professionalism and diversity.

We see the value of investing in our employees and believe in promoting from within. We provide our employees with many opportunities for advancement, as well as give them the necessary tools to fulfill their career-related goals.

Our offices are centrally located in Toronto and Montreal and are easily accessible to our employees.

Gemma Career Icon

The Benefits of a Gemma Career

At Gemma, we offer more than a job and paycheque – we offer a rewarding career!

Whether it’s Training and Development, Career Planning, Rewards and Recognition, Health and Dental Benefits or Schedule Flexibility, we’ll provide you with the tools to succeed.

Training and Development

We understand the value of educating our employees and believe that knowledge is power. Training and Development is a fundamental part of Gemma’s culture and starts the moment you join our team. We will provide you with the technical knowledge necessary to succeed in the call centre industry, as well as grow your customer service, communication, time management and leadership skills.

Career Planning

At Gemma, we strongly believe in promoting from within and offer many opportunities for career advancement. A number of our senior management employees started their careers at Gemma, working the phones as Agents. Today, they are examples of Gemma’s commitment to the growth and development of our employees.

Rewards and Recognition

In addition to competitive wages, we offer our employees the opportunity to earn performance-based pay, such as commission, bonuses and many other incentives. We are a sales and results-driven culture and believe in rewarding our top employees.

The hard work and dedication of our employees is also recognized through company-wide initiatives, like events, group outings, and lunches.

Health and Dental Benefits

Employees of Gemma Communications are eligible for supplemental benefits, such as health, dental and life insurance for themselves and their families.

Schedule Flexibility

We know how important it is to have a life outside of work. At Gemma, we will work with you to ensure a work/life balance by offering flexible schedules that best fit your life. Whether you’re looking for part-time opportunities or strictly evenings, we will work to accommodate you.