The Benefits of a Gemma Career
At Gemma, we offer more than a job and paycheque – we offer a rewarding career!
Whether it’s Training and Development, Career Planning, Rewards and Recognition, Health and Dental Benefits or Schedule Flexibility, we’ll provide you with the tools to succeed.
Training and Development
We understand the value of educating our employees and believe that knowledge is power. Training and Development is a fundamental part of Gemma’s culture and starts the moment you join our team. We will provide you with the technical knowledge necessary to succeed in the call centre industry, as well as grow your customer service, communication, time management and leadership skills.
At Gemma, we strongly believe in promoting from within and offer many opportunities for career advancement. A number of our senior management employees started their careers at Gemma, working the phones as Agents. Today, they are examples of Gemma’s commitment to the growth and development of our employees.
Rewards and Recognition
In addition to competitive wages, we offer our employees the opportunity to earn performance-based pay, such as commission, bonuses and many other incentives. We are a sales and results-driven culture and believe in rewarding our top employees.
The hard work and dedication of our employees is also recognized through company-wide initiatives, like events, group outings, and lunches.
Health and Dental Benefits
Employees of Gemma Communications are eligible for supplemental benefits, such as health, dental and life insurance for themselves and their families.
We know how important it is to have a life outside of work. At Gemma, we will work with you to ensure a work/life balance by offering flexible schedules that best fit your life. Whether you’re looking for part-time opportunities or strictly evenings, we will work to accommodate you.